---
description: Compare Bigin by Zoho CRM vs Escala and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bigin by Zoho CRM vs Escala - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Escala](https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala)

# Compare Bigin by Zoho CRM vs Escala

Canonical: https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala

> Detailed comparison between Bigin by Zoho CRM and Escala. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bigin by Zoho CRM | Escala |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 742 | 69 |
| **Starting Price** | US$1.00 | US$21.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

### Escala

\-

## Key features

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customer Database
- Customizable Reports
- Engagement Tracking
- For Real Estate
- Lead Generation Software
- Opportunity Management
- Pipeline Reports
- Real Time Editing
- Real-Time Data
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Web Forms

### Escala

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customer Database
- Customizable Reports
- Engagement Tracking
- For Real Estate
- Lead Generation Software
- Opportunity Management
- Pipeline Reports
- Real Time Editing
- Real-Time Data
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Web Forms

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm)
- [View Escala Profile](https://www.capterra.co.il/software/1037005/escala)
- [View Original Comparison](https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bigin by Zoho CRM vs Escala - Capterra Israel 2026","description":"Compare Bigin by Zoho CRM vs Escala and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala","about":[{"@id":"https://www.capterra.co.il/software/204998/bigin-by-zoho-crm#software"},{"@id":"https://www.capterra.co.il/software/1037005/escala#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.co.il/software/204998/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/204998/bigin-by-zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":742,"ratingValue":4.7},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"name":"Escala","description":"Escala is the all-in-one CRM that will help you accelerate the success of your business, with all the tools in one place to grow steadily. Create Landing Pages, digital ad campaigns on Facebook and Instagram, CRM, Email Marketing, automation, and analytics in a single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/774220c6-a750-48f5-957e-0acb7eff47d3.png","url":"https://www.capterra.co.il/software/1037005/escala","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1037005/escala#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":69,"ratingValue":4.7},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Management Software","position":2,"item":"/directory/30017/lead-management/software","@type":"ListItem"},{"name":"Bigin by Zoho CRM vs Escala","position":3,"item":"https://www.capterra.co.il/compare/204998/1037005/bigin-by-zoho-crm/vs/escala","@type":"ListItem"}]}]}
</script>
