---
description: Compare Milvus vs Inserve and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Milvus vs Inserve - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Milvus \<span\>vs\</span\> Inserve](https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve)

# Compare Milvus vs Inserve

Canonical: https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve

> Detailed comparison between Milvus and Inserve. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Milvus | Inserve |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 298 | 28 |
| **Starting Price** | R$35.00 | €63.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Milvus

Small to large companies that want to be proactive and deliver the best customer service to their final clients.

### Inserve

Privately owned IT companies, mostly Managed Service Providers. The companies have services like virtual workspaces, VoIP, hosting, security and hardware.

## Key features

### Milvus

- API
- Access Controls/Permissions
- Alerts/Escalation
- Client Portal
- Contract/License Management
- Customizable Reports
- Email Management Software
- IT Asset Management Software
- IT Asset Tracking
- Incident Management Software
- License Management Software
- Multi-Channel Communication
- Prioritization
- Project Management Software
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management Software
- Ticket Management

### Inserve

- API
- Access Controls/Permissions
- Alerts/Escalation
- Client Portal
- Contract/License Management
- Customizable Reports
- Email Management Software
- IT Asset Management Software
- IT Asset Tracking
- Incident Management Software
- License Management Software
- Multi-Channel Communication
- Prioritization
- Project Management Software
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management Software
- Ticket Management

## Links

- [View Milvus Profile](https://www.capterra.co.il/software/202528/milvus)
- [View Inserve Profile](https://www.capterra.co.il/software/203908/inserve)
- [View Original Comparison](https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Milvus vs Inserve - Capterra Israel 2026","description":"Compare Milvus vs Inserve and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve","about":[{"@id":"https://www.capterra.co.il/software/202528/milvus#software"},{"@id":"https://www.capterra.co.il/software/203908/inserve#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"Milvus","description":"Milvus is the most comprehensive and intelligent customer service and support management solution. Our omnichannel platform optimizes your team management, which means increased efficiency and productivity. We offer a variety of functionalities, including intelligent ticket management, call monitoring from start to finish, device monitoring, project management, remote control of customer machines, and service integration with artificial intelligence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09b18829-abdb-4b9b-92a6-8a6da20f5fd2.png","url":"https://www.capterra.co.il/software/202528/milvus","@id":"https://www.capterra.co.il/software/202528/milvus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Inserve","description":"Inserve offers complete business software for Managed Service Providers, without making it complex. This gives you back the overview on your service desk and leaves you time for valuable work.\n\nInserve offers a ticketing solution, asset management, time registration, a self-service portal, quotations, a project management module, a plan board and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae96fb50-708a-4c3e-8da4-f163b7f8c2f7.png","url":"https://www.capterra.co.il/software/203908/inserve","@id":"https://www.capterra.co.il/software/203908/inserve#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":28},"offers":{"price":"63","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"Milvus vs Inserve","position":3,"item":"https://www.capterra.co.il/compare/202528/203908/milvus/vs/inserve","@type":"ListItem"}]}]}
</script>