---
description: Compare Plum Voice vs LiveAgent and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Plum Voice vs LiveAgent - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Plum Voice \<span\>vs\</span\> LiveAgent](https://www.capterra.co.il/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)

# Compare Plum Voice vs LiveAgent

Canonical: https://www.capterra.co.il/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent

> Detailed comparison between Plum Voice and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | LiveAgent |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 30 | 1789 |
| **Starting Price** | US$200.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Plum Voice

Plum Voice collaborates with technology service providers to create AI-powered programammable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns \&amp; secure payments.

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

## Key features

### Plum Voice

- API
- Activity Dashboard
- Activity Tracking
- Analytics
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Customizable Reports
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Reporting & Statistics
- Voice Mail

### LiveAgent

- API
- Activity Dashboard
- Activity Tracking
- Analytics
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Customizable Reports
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Reporting & Statistics
- Voice Mail

## Links

- [View Plum Voice Profile](https://www.capterra.co.il/software/19653/plum-voice-hosted-ivr)
- [View LiveAgent Profile](https://www.capterra.co.il/software/102188/liveagent)
- [View Original Comparison](https://www.capterra.co.il/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)

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