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ServiceNow Customer Service Management vs HaloCRM
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Not provided by vendor
US$45.00/month
Enterprise-wide Service, Operations, and Customer Experience Buyer Groups
Ideally suited to companies of all sizes, in any industry, looking for an intuitive, omnichannel customer service solution.
- API
- Customer Database
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Virtual Assistant Software
- API
- Customer Database
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Virtual Assistant Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
