---
description: Compare HubSpot Service Hub vs Insightly Service and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare HubSpot Service Hub vs Insightly Service - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [HubSpot Service Hub \<span\>vs\</span\> Insightly Service](https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service)

# Compare HubSpot Service Hub vs Insightly Service

Canonical: https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service

> Detailed comparison between HubSpot Service Hub and Insightly Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HubSpot Service Hub | Insightly Service |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 187 | 2 |
| **Starting Price** | US$15.00 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

### Insightly Service

Organizations in any industry looking to deliver superior customer experiences. Service aligns teams around a single source of truth for customer success, support, and growth.

## Key features

### HubSpot Service Hub

- API
- Alerts/Escalation
- Analytics
- Autoresponders
- Customer Database
- Customer Support Software
- Dashboard Software
- Knowledge Base Management
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Queue Management
- Real-Time Notifications
- Self Service Portal
- Single Sign On Software
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### Insightly Service

- API
- Alerts/Escalation
- Analytics
- Autoresponders
- Customer Database
- Customer Support Software
- Dashboard Software
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Notifications
- Self Service Portal
- Single Sign On Software
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Links

- [View HubSpot Service Hub Profile](https://www.capterra.co.il/software/182476/hubspot-service-hub)
- [View Insightly Service Profile](https://www.capterra.co.il/software/1022758/insightly-service)
- [View Original Comparison](https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare HubSpot Service Hub vs Insightly Service - Capterra Israel 2026","description":"Compare HubSpot Service Hub vs Insightly Service and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service","about":[{"@id":"https://www.capterra.co.il/software/182476/hubspot-service-hub#software"},{"@id":"https://www.capterra.co.il/software/1022758/insightly-service#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service#webpage","isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"HubSpot Service Hub","description":"HubSpot Service Hub is a customer service software designed to enhance customer experiences and boost retention. Utilizing AI, it offers personalized support and self-service tools to scale operations. Key features include an AI-driven help desk, a knowledge base for self-service, and omni-channel messaging for engaging customers across various platforms. It also provides tools like health scoring and product usage insights to improve satisfaction and revenue.\n\nService Hub integrates seamlessly with HubSpot's CRM and other hubs like Marketing and Sales, offering a 360-degree view of the customer journey for better collaboration. Its app integrations connect favorite tools for a unified experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0eebc90f-9517-4a58-91bf-f4528fa4e77f.png","url":"https://www.capterra.co.il/software/182476/hubspot-service-hub","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/182476/hubspot-service-hub#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":187},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Insightly Service","description":"Insightly Service amplifies your visibility into customer health and status.  Because it’s built natively on Insightly’s modern, unified platform, adoption is simple: User experience is the same across applications. Break down silos with a robust view of the customer. Empower your support teams to solve tickets quickly, listen with empathy, and create sales opportunities right in the application.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2cbc59af-451e-4fb0-9c9d-70fedff88512.jpeg","url":"https://www.capterra.co.il/software/1022758/insightly-service","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1022758/insightly-service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":2},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"HubSpot Service Hub vs Insightly Service","position":3,"item":"https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/182476/1022758/hubspot-service-hub/vs/insightly-service#breadcrumblist"}]}
</script>