---
description: Compare Raiseaticket vs LabiDesk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Raiseaticket vs LabiDesk - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Raiseaticket \<span\>vs\</span\> LabiDesk](https://www.capterra.co.il/compare/182383/207935/raiseaticket/vs/labidesk)

# Compare Raiseaticket vs LabiDesk

Canonical: https://www.capterra.co.il/compare/182383/207935/raiseaticket/vs/labidesk

> Detailed comparison between Raiseaticket and LabiDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Raiseaticket | LabiDesk |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 48 | 27 |
| **Starting Price** | - | US$79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep) | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Webinars, Documentation | - |

## Best for

### Raiseaticket

Raiseaticket is designed for small and medium-sized businesses, managed service providers, IT support teams, customer service departments, and growing organizations.

### LabiDesk

B2B, eCommerce, SMB, Enterprise, Startups

## Key features

### Raiseaticket

- Alerts/Escalation
- Automated Routing
- Email Management Software
- Interaction Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

### LabiDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Routing
- Customer Database
- Customizable Branding
- Data Import/Export
- Email Management Software
- Email Templates
- Interaction Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

## Links

- [View Raiseaticket Profile](https://www.capterra.co.il/software/182383/raiseaticket)
- [View LabiDesk Profile](https://www.capterra.co.il/software/207935/labidesk)
- [View Original Comparison](https://www.capterra.co.il/compare/182383/207935/raiseaticket/vs/labidesk)

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