---
description: Compare CloudTalk vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CloudTalk vs 800.com - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [CloudTalk \<span\>vs\</span\> 800.com](https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com)

# Compare CloudTalk vs 800.com

Canonical: https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com

> Detailed comparison between CloudTalk and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 268 | 330 |
| **Starting Price** | US$19.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### CloudTalk

- API
- Archiving & Retention
- Call Disposition
- Call Recording Software
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Callback Scheduling
- Contact Database
- Contact Management Software
- Customizable Reports
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Disposition
- Call Recording Software
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Callback Scheduling
- Contact Database
- Contact Management Software
- Customizable Reports
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Virtual Call Center
- Voicemail Transcription

## Links

- [View CloudTalk Profile](https://www.capterra.co.il/software/182004/cloudtalk)
- [View 800.com Profile](https://www.capterra.co.il/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CloudTalk vs 800.com - Capterra Israel 2026","description":"Compare CloudTalk vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com","about":[{"@id":"https://www.capterra.co.il/software/182004/cloudtalk#software"},{"@id":"https://www.capterra.co.il/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"CloudTalk","description":"CloudTalk is a cloud-based call center software for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/52cbcf46-d1c1-4ea9-aaef-70af46250d6b.png","url":"https://www.capterra.co.il/software/182004/cloudtalk","@id":"https://www.capterra.co.il/software/182004/cloudtalk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.co.il/software/208208/800-com","@id":"https://www.capterra.co.il/software/208208/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":330},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Accounting Software","position":2,"item":"/directory/30083/call-accounting/software","@type":"ListItem"},{"name":"CloudTalk vs 800.com","position":3,"item":"https://www.capterra.co.il/compare/182004/208208/cloudtalk/vs/800-com","@type":"ListItem"}]}]}
</script>
