---
description: Compare Uniphore vs Dialpad and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Uniphore vs Dialpad - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [Uniphore \<span\>vs\</span\> Dialpad](https://www.capterra.co.il/compare/180755/190976/uniphore/vs/dialpad-sell)

# Compare Uniphore vs Dialpad

Canonical: https://www.capterra.co.il/compare/180755/190976/uniphore/vs/dialpad-sell

> Detailed comparison between Uniphore and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Uniphore | Dialpad |
| **Overall rating** | - | 4.2/5 |
| **Total Reviews** | 0 | 570 |
| **Starting Price** | - | US$27.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Uniphore

CIO, CEO, CXO, CPO, Contact Center Manager, Digital Transformation Officer ,

### Dialpad

Mid-market and enterprise organizations modernizing CX, IT, CX, and revenue leaders replacing fragmented voice, chat, and support tools with one AI-native platform built for Agentic AI at scale.

## Key features

### Uniphore

- AI/Machine Learning
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Intent Recognition
- Knowledge Base Management
- Natural Language Processing
- Recording
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition Software

### Dialpad

- AI/Machine Learning
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Computer Telephony Integration
- Content Management System (CMS) Software
- Intent Recognition
- Knowledge Base Management
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Onboarding Software
- Performance Management
- Recording
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition Software

## Links

- [View Uniphore Profile](https://www.capterra.co.il/software/180755/uniphore)
- [View Dialpad Profile](https://www.capterra.co.il/software/190976/dialpad-sell)
- [View Original Comparison](https://www.capterra.co.il/compare/180755/190976/uniphore/vs/dialpad-sell)

-----

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