---
description: Compare Viber vs Tailwind and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Viber vs Tailwind - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Tailwind](https://www.capterra.co.il/compare/180348/1075269/viber/vs/Tailwind)

# Compare Viber vs Tailwind

Canonical: https://www.capterra.co.il/compare/180348/1075269/viber/vs/Tailwind

> Detailed comparison between Viber and Tailwind. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Tailwind |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4060 | 1 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Tailwind

Tailwind by Extenteam handles guest messaging 24/7 or after-hours, using offers hospitality-trained professionals to deliver fast, expert support that boosts satisfaction, loyalty and direct bookings.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization and Behavioral Targeting Software
- Reporting/Analytics
- Video Support

### Tailwind

- Chat/Messaging
- Collaboration Tools
- Email Management Software
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging

## Links

- [View Viber Profile](https://www.capterra.co.il/software/180348/viber)
- [View Tailwind Profile](https://www.capterra.co.il/software/1075269/Tailwind)
- [View Original Comparison](https://www.capterra.co.il/compare/180348/1075269/viber/vs/Tailwind)

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