Ideta vs Enterprise Bot

€29.00/month

US$50.00/month

• Ease of Use

  4.5 (53)

• Features & Functionality

  4.7 (53)

• Customer Service

  4.9 (53)

• Value for Money

  4.8 (53)

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• Ease of Use

  4.6 (10)

• Features & Functionality

  4.5 (10)

• Customer Service

  5.0 (10)

• Value for Money

  4.4 (10)

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We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

Insurance, financial services, retail and travel Enterprises, among others, in DACH and globally who are reinventing their customer and employee support for improved CX and employee productivity.

• AI/Machine Learning
• API
• Canned Responses
• Code-free Development
• Contextual Guidance
• File Sharing Software
• Multi-Channel Communication
• Natural Language Processing
• Social Media Integration
• Transfers/Routing

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• AI/Machine Learning
• API
• Canned Responses
• Code-free Development
• Contextual Guidance
• File Sharing Software
• Multi-Channel Communication
• Natural Language Processing
• Social Media Integration
• Transfers/Routing

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat