---
description: Compare ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Microsoft 365 License Optimization](https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management)

# Compare ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization

Canonical: https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management

> Detailed comparison between ManageEngine ServiceDesk Plus and Microsoft 365 License Optimization. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Microsoft 365 License Optimization |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 231 | 2 |
| **Starting Price** | US$16.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### Microsoft 365 License Optimization

ENow is trusted by global companies like Facebook \&amp; VMware

## Key features

### ManageEngine ServiceDesk Plus

- Asset Tracking Software
- Configurable Workflow
- Contract/License Management
- Cost Tracking
- Customizable Reports
- Help Desk Management
- Inventory Management Software
- Issue Scheduling
- Mobile Alerts
- Monitoring
- Procurement Management
- Projections
- Reminders
- Reporting/Analytics
- Reservations Management
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Wiki

### Microsoft 365 License Optimization

- Asset Tracking Software
- Contract/License Management
- Cost Tracking
- Inventory Management Software
- Procurement Management
- Reporting/Analytics

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.co.il/software/179501/manageengine-service-desk-plus)
- [View Microsoft 365 License Optimization Profile](https://www.capterra.co.il/software/209826/office-365-license-management)
- [View Original Comparison](https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization - Capterra Israel 2026","description":"Compare ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management","about":[{"@id":"https://www.capterra.co.il/software/179501/manageengine-service-desk-plus#software"},{"@id":"https://www.capterra.co.il/software/209826/office-365-license-management#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is an ITSM platform that helps IT teams at SMBs and enterprises deliver IT services faster and better, leading to soaring productivity levels. Redefine your ITSM practices with end-to-end automated workflows, no-code customizations, and accurate reporting and dashboards.\n\nIts key capabilities include: incident and problem management, service request management, IT asset management, change and release management, knowledge management, and IT project management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15143c8b-e69e-4ac6-b1ef-0da992ab4765.png","url":"https://www.capterra.co.il/software/179501/manageengine-service-desk-plus","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/179501/manageengine-service-desk-plus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":231,"ratingValue":4.4},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Microsoft 365 License Optimization","description":"ENow specializes in Microsoft 365 License Management, which will give you a highly granular analysis of your Office 365 licenses and help you pinpoint the savings that blunter tools miss. We help our Customers better manage their Office 365 licenses to avoid overlap, duplication, and over-licensing and even better, we give them key insights into their Office 365 licenses so they can save up to 27% in their EA negotiation with Microsoft.","url":"https://www.capterra.co.il/software/209826/office-365-license-management","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/209826/office-365-license-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus vs Microsoft 365 License Optimization","position":3,"item":"https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/179501/209826/manageengine-service-desk-plus/vs/office-365-license-management#breadcrumblist"}]}
</script>