---
description: Compare ManageEngine ServiceDesk Plus vs Milvus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare ManageEngine ServiceDesk Plus vs Milvus - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Milvus](https://www.capterra.co.il/compare/179501/202528/manageengine-service-desk-plus/vs/milvus)

# Compare ManageEngine ServiceDesk Plus vs Milvus

Canonical: https://www.capterra.co.il/compare/179501/202528/manageengine-service-desk-plus/vs/milvus

> Detailed comparison between ManageEngine ServiceDesk Plus and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Milvus |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 233 | 298 |
| **Starting Price** | US$16.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### Milvus

Ideal for Managed Service Providers (MSPs), software houses, internal IT departments, consulting firms and companies that provide recurring technical support.

## Key features

### ManageEngine ServiceDesk Plus

- API
- Access Controls/Permissions
- Assignment Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management Software
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Assignment Management
- Chat/Messaging
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management Software
- Ticket Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.co.il/software/179501/manageengine-service-desk-plus)
- [View Milvus Profile](https://www.capterra.co.il/software/202528/milvus)
- [View Original Comparison](https://www.capterra.co.il/compare/179501/202528/manageengine-service-desk-plus/vs/milvus)

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