---
description: Compare Nextiva vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextiva vs 800.com - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Nextiva \<span\>vs\</span\> 800.com](https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com)

# Compare Nextiva vs 800.com

Canonical: https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com

> Detailed comparison between Nextiva and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | 800.com |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 916 | 330 |
| **Starting Price** | US$25.00 | US$149.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### Nextiva

- API
- Alerts/Notifications
- Call Center Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Tracking Software
- Contact Database
- Contact Management Software
- Customizable Reports
- Fax Management
- Live Chat Software
- Mobile Access
- Online Voice Transmission
- Third-Party Integrations
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Alerts/Notifications
- Call Center Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Tracking Software
- Contact Database
- Contact Management Software
- Customizable Reports
- Fax Management
- Live Chat Software
- Mobile Access
- Online Voice Transmission
- Third-Party Integrations
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.co.il/software/175788/nextiva)
- [View 800.com Profile](https://www.capterra.co.il/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nextiva vs 800.com - Capterra Israel 2026","description":"Compare Nextiva vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com","about":[{"@id":"https://www.capterra.co.il/software/175788/nextiva#software"},{"@id":"https://www.capterra.co.il/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.il/software/175788/nextiva","@id":"https://www.capterra.co.il/software/175788/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":916},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.co.il/software/208208/800-com","@id":"https://www.capterra.co.il/software/208208/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":330},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"Nextiva vs 800.com","position":3,"item":"https://www.capterra.co.il/compare/175788/208208/nextiva/vs/800-com","@type":"ListItem"}]}]}
</script>