---
description: Compare Nextiva vs CallGrid and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextiva vs CallGrid - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Nextiva \<span\>vs\</span\> CallGrid](https://www.capterra.co.il/compare/175788/1076860/nextiva/vs/CallGrid)

# Compare Nextiva vs CallGrid

Canonical: https://www.capterra.co.il/compare/175788/1076860/nextiva/vs/CallGrid

> Detailed comparison between Nextiva and CallGrid. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | CallGrid |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25.00 | US$99.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk |
| **Training Software** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### CallGrid

\-

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customizable Reports
- File Sharing Software
- Mobile Survey
- Monitoring
- Multi-User Collaboration
- Performance Management
- Survey/Poll Management
- Transfers/Routing
- Unified Communications Software
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### CallGrid

- API
- Call Recording Software
- Call Routing
- Call Tracking Metrics

## Links

- [View Nextiva Profile](https://www.capterra.co.il/software/175788/nextiva)
- [View CallGrid Profile](https://www.capterra.co.il/software/1076860/CallGrid)
- [View Original Comparison](https://www.capterra.co.il/compare/175788/1076860/nextiva/vs/CallGrid)

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