---
description: Compare Shepherd vs Rapport and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Shepherd vs Rapport - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Shepherd \<span\>vs\</span\> Rapport](https://www.capterra.co.il/compare/172485/1034088/shepherd-app/vs/rapport)

# Compare Shepherd vs Rapport

Canonical: https://www.capterra.co.il/compare/172485/1034088/shepherd-app/vs/rapport

> Detailed comparison between Shepherd and Rapport. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shepherd | Rapport |
| **Overall rating** | 4.7/5 | 3.9/5 |
| **Total Reviews** | 87 | 33 |
| **Starting Price** | US$299.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Shepherd

For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice.

### Rapport

Companion, equine, and mixed veterinary practices in North America, UK, and ANZ.

## Key features

### Shepherd

- API
- Appointment Scheduling Software
- Billing & Invoicing
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Email Reminders
- Imaging and X-rays
- Inventory Management Software
- Invoice Management
- Patient Portal Software
- Patient Records Management
- Prescription Processing
- Reminders
- SMS Messaging
- Status Tracking
- Template Management
- Workflow Management Software

### Rapport

- Appointment Scheduling Software
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Email Reminders
- Reminders
- SMS Messaging

## Links

- [View Shepherd Profile](https://www.capterra.co.il/software/172485/shepherd-app)
- [View Rapport Profile](https://www.capterra.co.il/software/1034088/rapport)
- [View Original Comparison](https://www.capterra.co.il/compare/172485/1034088/shepherd-app/vs/rapport)

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