---
description: Compare Zoho Desk vs LabiDesk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Desk vs LabiDesk - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Zoho Desk \<span\>vs\</span\> LabiDesk](https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk)

# Compare Zoho Desk vs LabiDesk

Canonical: https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk

> Detailed comparison between Zoho Desk and LabiDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Desk | LabiDesk |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 2212 | 27 |
| **Starting Price** | US$20.00 | US$79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

### LabiDesk

B2B, eCommerce, SMB, Enterprise, Startups

## Key features

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Routing
- Call Tracking Software
- Content Management System (CMS) Software
- Customer Database
- Customizable Branding
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Multi-Channel Communication
- Onboarding Software
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### LabiDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Routing
- Customer Database
- Customizable Branding
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Links

- [View Zoho Desk Profile](https://www.capterra.co.il/software/169505/zoho-desk)
- [View LabiDesk Profile](https://www.capterra.co.il/software/207935/labidesk)
- [View Original Comparison](https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zoho Desk vs LabiDesk - Capterra Israel 2026","description":"Compare Zoho Desk vs LabiDesk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk","about":[{"@id":"https://www.capterra.co.il/software/169505/zoho-desk#software"},{"@id":"https://www.capterra.co.il/software/207935/labidesk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"Zoho Desk","description":"Zoho Desk is a customer service software that streamlines support operations across multiple channels. The platform integrates email, phone, live chat, and social media communications while offering an AI-powered self-service portal for independent issue resolution. Its intuitive interface includes automation capabilities for workflow management and service level agreements to ensure timely responses. The software provides built-in analytics to track performance metrics and monitor customer sentiment, helping teams improve service quality. Zoho Desk connects with other Zoho applications to create a comprehensive view of customer interactions. Supporting more than 40 languages, the platform can be customized to fit specific business requirements. The mobile applications for Android and iOS allow support teams to manage tickets and monitor service health while away from their desks. Zoho Desk implements data protection compliance with regulations including GDPR, HIPAA, and CCPA.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc0815dc-9aa7-4270-bdb9-06eaeff11d8c.jpeg","url":"https://www.capterra.co.il/software/169505/zoho-desk","@id":"https://www.capterra.co.il/software/169505/zoho-desk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2212},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"LabiDesk","description":"LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0d9207ec-e8d4-4c88-ba42-4ab30bcb587a.png","url":"https://www.capterra.co.il/software/207935/labidesk","@id":"https://www.capterra.co.il/software/207935/labidesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":27},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"Zoho Desk vs LabiDesk","position":3,"item":"https://www.capterra.co.il/compare/169505/207935/zoho-desk/vs/labidesk","@type":"ListItem"}]}]}
</script>