17 years helping Israeli businesses
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Zoho Desk vs Web Help Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$14.00/month
US$753.00/one-time
Overall
4.5 (2,181)Overall
4.1 (122)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support
- API
- Call Tracking Software
- Help Desk Management
- Knowledge Management Software
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management Software
- API
- Call Tracking Software
- Help Desk Management
- Knowledge Management Software
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
