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Zoho Desk vs PubNub
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$14.00/month
US$49.00/month
Overall
4.5 (2,181)Overall
4.8 (6)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Developers and businesses looking to build or upgrade realtime functionality into their application. Chat, IoT device control, multiplayer gaming, geolocation tracking, among several other use cases.
- API
- Access Controls/Permissions
- Call Tracking Software
- Canned Responses
- Collaboration Tools
- Customer Database
- Pre-built Templates
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- API
- Access Controls/Permissions
- Call Tracking Software
- Canned Responses
- Collaboration Tools
- Customer Database
- Pre-built Templates
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
