---
description: Compare Zoho Desk vs Evly and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Desk vs Evly - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Zoho Desk \<span\>vs\</span\> Evly](https://www.capterra.co.il/compare/169505/1077956/zoho-desk/vs/Evly)

# Compare Zoho Desk vs Evly

Canonical: https://www.capterra.co.il/compare/169505/1077956/zoho-desk/vs/Evly

> Detailed comparison between Zoho Desk and Evly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Evly |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 2211 | 3 |
| **Starting Price** | US$20.00 | US$1.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

### Evly

Evly is ideal for eCommerce, Travel, Hospitality, Logistics, Healthcare, and Real Estate businesses looking to automate and scale customer support across channels and languages.

## Key features

### Zoho Desk

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Help Desk Management
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Website Integration
- Workflow Management Software

### Evly

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Help Desk Management
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Website Integration
- Workflow Management Software

## Links

- [View Zoho Desk Profile](https://www.capterra.co.il/software/169505/zoho-desk)
- [View Evly Profile](https://www.capterra.co.il/software/1077956/Evly)
- [View Original Comparison](https://www.capterra.co.il/compare/169505/1077956/zoho-desk/vs/Evly)

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