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Zoho Desk vs Simplifica+
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US$14.00/month
Not provided by vendor
Overall
4.5 (2,179)Overall
4.7 (20)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Monitoring
- Performance Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Website Integration
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Monitoring
- Performance Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Website Integration
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
