17 years helping Israeli businesses
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Wordsmith vs Cognigy.AI
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Not provided by vendor
US$2,500.00/month
Overall
Overall
4.8 (22)
Marketers, journalists, data analysts, and enterprise companies.
Cognigy transforms enterprise contact centers with Cognigy.AI, combining Generative and Conversational AI to create Agentic AI, delivering instant, multilingual, hyper-personalized customer service.
- Auto-Dialer
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Data
- Speech Recognition Software
- Support Ticket Management
- Auto-Dialer
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Data
- Speech Recognition Software
- Support Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
