inconnect vs Simplifica+

US$1.00/month

• Ease of Use

  3.8 (9)

• Features & Functionality

  4.2 (9)

• Customer Service

  3.3 (9)

• Value for Money

  4.3 (9)

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• Ease of Use

  4.8 (20)

• Features & Functionality

  4.6 (20)

• Customer Service

  4.9 (20)

• Value for Money

  4.7 (20)

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Contact Centers specializing in healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales, telemarketing, retention, and BPOs.

• API
• Activity Tracking
• Configurable Workflow
• Customer Communication
• Customer Database
• Monitoring
• Performance Management
• Real-Time Data
• Support Ticket Management
• Transfers/Routing

See all features

• API
• Activity Tracking
• Configurable Workflow
• Customer Communication
• Customer Database
• Monitoring
• Performance Management
• Real-Time Data
• Support Ticket Management
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat