---
description: Compare Salesforce Platform vs Zendesk Sunshine and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Platform vs Zendesk Sunshine - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Application Development Software](/directory/30082/application-development/software) > [Salesforce Platform \<span\>vs\</span\> Zendesk Sunshine](https://www.capterra.co.il/compare/164356/1024611/app-cloud/vs/zendesk-sunshine)

# Compare Salesforce Platform vs Zendesk Sunshine

Canonical: https://www.capterra.co.il/compare/164356/1024611/app-cloud/vs/zendesk-sunshine

> Detailed comparison between Salesforce Platform and Zendesk Sunshine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Platform | Zendesk Sunshine |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 395 | 2 |
| **Starting Price** | US$25.00 | US$495.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Salesforce Platform

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

### Zendesk Sunshine

\-

## Key features

### Salesforce Platform

- API
- Configurable Workflow
- Debugging
- Deployment Management
- For No-Code Development
- Geolocation
- Integrated Development Environment
- Integrations Management
- Iteration Management
- No-Code
- Performance Management
- Reporting/Analytics
- Source Control
- Third-Party Integrations
- User Interface

### Zendesk Sunshine

- AI/Machine Learning
- API
- Contextual Guidance
- Machine Learning Software
- Multi-Channel Communication
- Natural Language Processing
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Salesforce Platform Profile](https://www.capterra.co.il/software/164356/app-cloud)
- [View Zendesk Sunshine Profile](https://www.capterra.co.il/software/1024611/zendesk-sunshine)
- [View Original Comparison](https://www.capterra.co.il/compare/164356/1024611/app-cloud/vs/zendesk-sunshine)

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