17 years helping Israeli businesses
choose better software

Zendesk Suite vs Web Help Desk

US$55.00/month
US$753.00/one-time

Overall

4.1 (122)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support
10/10
  • API
  • Asset Tracking Software
  • Capacity Management
  • Change Management Software
  • Contract/License Management
  • Help Desk Management
  • Knowledge Management Software
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Asset Tracking Software
  • Capacity Management
  • Change Management Software
  • Contract/License Management
  • Help Desk Management
  • Knowledge Management Software
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat