---
description: Compare BMC Helix CMDB vs Matrix42 Enterprise Service Management and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BMC Helix CMDB vs Matrix42 Enterprise Service Management - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [BMC Helix CMDB \<span\>vs\</span\> Matrix42 Enterprise Service Management](https://www.capterra.co.il/compare/160810/1021875/atrium-cmdb/vs/matrix42-service-management)

# Compare BMC Helix CMDB vs Matrix42 Enterprise Service Management

Canonical: https://www.capterra.co.il/compare/160810/1021875/atrium-cmdb/vs/matrix42-service-management

> Detailed comparison between BMC Helix CMDB and Matrix42 Enterprise Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BMC Helix CMDB | Matrix42 Enterprise Service Management |
| **Overall rating** | 3.3/5 | 5.0/5 |
| **Total Reviews** | 3 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars | In Person, Webinars, Documentation |

## Best for

### BMC Helix CMDB

IT professionals, IT service managers, IT operations managers, enterprise IT leaders, DevOps engineers, service desk agents, and change managers.

### Matrix42 Enterprise Service Management

IT Service Manager. IT Asset Manager, IT Support Manager

## Key features

### BMC Helix CMDB

- Change Management Software
- Configuration Management
- Data Visualization Software
- Performance Monitoring

### Matrix42 Enterprise Service Management

- API
- Activity Tracking
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customizable Reports
- Data Visualization Software
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- License Management Software
- Monitoring
- Performance Monitoring
- SSL Security
- Supplier Management
- Support Ticket Management

## Links

- [View BMC Helix CMDB Profile](https://www.capterra.co.il/software/160810/atrium-cmdb)
- [View Matrix42 Enterprise Service Management Profile](https://www.capterra.co.il/software/1021875/matrix42-service-management)
- [View Original Comparison](https://www.capterra.co.il/compare/160810/1021875/atrium-cmdb/vs/matrix42-service-management)

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