---
description: Compare Feefo vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Feefo vs Zendesk Suite - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Feefo \<span\>vs\</span\> Zendesk Suite](https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk)

# Compare Feefo vs Zendesk Suite

Canonical: https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk

> Detailed comparison between Feefo and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Feefo | Zendesk Suite |
| **Overall rating** | 3.5/5 | 4.4/5 |
| **Total Reviews** | 4 | 4072 |
| **Starting Price** | £149.00 | US$39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Feefo

Feefo is proud to work with companies, large and small, from household names to local heroes in multiple sectors; including automotive, business services, ecommerce, finance, retail and travel.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### Feefo

- API
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Email Management Software
- Multi-Channel Communication
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Zendesk Suite

- API
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Email Management Software
- Multi-Channel Communication
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Feefo Profile](https://www.capterra.co.il/software/160258/feefo)
- [View Zendesk Suite Profile](https://www.capterra.co.il/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Feefo vs Zendesk Suite - Capterra Israel 2026","description":"Compare Feefo vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk","about":[{"@id":"https://www.capterra.co.il/software/160258/feefo#software"},{"@id":"https://www.capterra.co.il/software/164283/zendesk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"Feefo","description":"Founded in 2010, Feefo works with 6,500+ brands worldwide to collect high-quality reviews. It invites verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/72d45bea-5390-497c-950e-a0335d720c4a.png","url":"https://www.capterra.co.il/software/160258/feefo","@id":"https://www.capterra.co.il/software/160258/feefo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":4},"offers":{"price":"149","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"Zendesk Suite","description":"Zendesk Suite is a cloud-based customer service platform that enables businesses to streamline support experiences across multiple channels. With features, including messaging, live chat, AI-powered automation, advanced data privacy, and a customizable help center, Zendesk enables personalized and efficient customer assistance.\n\nThe customer interactions live in a single interface with features, such as web widgets, pre-defined ticket responses, and more. Zendesk Suite also includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33e7efb9-b7dc-42b8-b866-a0676f6012b9.png","url":"https://www.capterra.co.il/software/164283/zendesk","@id":"https://www.capterra.co.il/software/164283/zendesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Feefo vs Zendesk Suite","position":3,"item":"https://www.capterra.co.il/compare/160258/164283/feefo/vs/zendesk","@type":"ListItem"}]}]}
</script>