---
description: Compare Spoke Phone vs Nextiva and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Spoke Phone vs Nextiva - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [Spoke Phone \<span\>vs\</span\> Nextiva](https://www.capterra.co.il/compare/159762/175788/spoke-phone/vs/nextiva)

# Compare Spoke Phone vs Nextiva

Canonical: https://www.capterra.co.il/compare/159762/175788/spoke-phone/vs/nextiva

> Detailed comparison between Spoke Phone and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Spoke Phone | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 56 | 916 |
| **Starting Price** | US$15.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Spoke Phone

Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Spoke Phone

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- SSL Security
- Survey/Poll Management
- Unified Communications Software
- Virtual Extensions
- Virtual Voicemail

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Recording Software
- Call Screening
- Chat/Messaging
- Commenting/Notes
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- SSL Security
- Survey/Poll Management
- Unified Communications Software
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Spoke Phone Profile](https://www.capterra.co.il/software/159762/spoke-phone)
- [View Nextiva Profile](https://www.capterra.co.il/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.il/compare/159762/175788/spoke-phone/vs/nextiva)

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