---
description: Compare Freshchat vs elastic and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshchat vs elastic - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Freshchat \<span\>vs\</span\> elastic](https://www.capterra.co.il/compare/158117/1042240/freshchat/vs/elastic)

# Compare Freshchat vs elastic

Canonical: https://www.capterra.co.il/compare/158117/1042240/freshchat/vs/elastic

> Detailed comparison between Freshchat and elastic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | elastic |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 115 | 3 |
| **Starting Price** | ₹1,799.00 | US$275.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | FAQs/Forum, 24/7 (Live rep) |
| **Training Software** | Live Online, Documentation | In Person, Live Online, Videos |

## Best for

### Freshchat

Freshchat target market comprises customer support,  teams of Saas, and eCommerce companies with up to 50 team members using the product.

### elastic

\-

## Key features

### Freshchat

- AI Copilot
- AI/Machine Learning
- API
- Automated Routing
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- File Sharing Software
- Intent Recognition
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Transfers/Routing

### elastic

- AI Copilot
- AI/Machine Learning
- API
- Automated Routing
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- File Sharing Software
- Intent Recognition
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Transfers/Routing

## Links

- [View Freshchat Profile](https://www.capterra.co.il/software/158117/freshchat)
- [View elastic Profile](https://www.capterra.co.il/software/1042240/elastic)
- [View Original Comparison](https://www.capterra.co.il/compare/158117/1042240/freshchat/vs/elastic)

-----

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