---
description: Compare Cisco Unified Communications Manager vs Avaya Cloud Office and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Cisco Unified Communications Manager vs Avaya Cloud Office - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Cisco Unified Communications Manager \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.co.il/compare/157096/212483/unified-communications-manager/vs/avaya-ip-office)

# Compare Cisco Unified Communications Manager vs Avaya Cloud Office

Canonical: https://www.capterra.co.il/compare/157096/212483/unified-communications-manager/vs/avaya-ip-office

> Detailed comparison between Cisco Unified Communications Manager and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Cisco Unified Communications Manager | Avaya Cloud Office |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 78 | 45 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | - |
| **Training Software** | - | - |

## Best for

### Cisco Unified Communications Manager

\-

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- IVR
- Multi-Channel Communication
- Unified Communications Software
- Video Conferencing Software

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Conferencing
- Contact Management Software
- Customer Experience Management
- Employee Coaching Tools
- Live Chat Software
- Multi-Channel Communication
- Unified Communications Software
- Video Conferencing Software

## Links

- [View Cisco Unified Communications Manager Profile](https://www.capterra.co.il/software/157096/unified-communications-manager)
- [View Avaya Cloud Office Profile](https://www.capterra.co.il/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.co.il/compare/157096/212483/unified-communications-manager/vs/avaya-ip-office)

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