Chattermill vs Keatext

US$550.00/month

• Ease of Use

  4.4 (25)

• Features & Functionality

  4.4 (25)

• Customer Service

  4.6 (25)

• Value for Money

  4.2 (25)

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• Ease of Use

  4.1 (19)

• Features & Functionality

  3.5 (19)

• Customer Service

  4.3 (19)

• Value for Money

  3.7 (19)

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Fast growing companies in retail, fintech, travel, and more, that want to redefine their customer experience with detailed feedback analytics.

Keatext is built for CX, marketing, and HR teams to understand large volumes of customer and employee feedback -- think reviews, open-ended surveys, and contact center tickets.

• AI/Machine Learning
• Chat/Messaging
• Customizable Reports
• Data Analysis Tools
• Filtering
• Natural Language Processing
• Predictive Modeling
• Segmentation
• Survey/Poll Management
• Surveys & Feedback

See all features

• AI/Machine Learning
• Chat/Messaging
• Customizable Reports
• Data Analysis Tools
• Filtering
• Natural Language Processing
• Predictive Modeling
• Segmentation
• Survey/Poll Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat