---
description: Compare Birdeye vs OpinionPod and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Birdeye vs OpinionPod - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Birdeye \<span\>vs\</span\> OpinionPod](https://www.capterra.co.il/compare/152997/187820/birdeye/vs/opinionpod)

# Compare Birdeye vs OpinionPod

Canonical: https://www.capterra.co.il/compare/152997/187820/birdeye/vs/opinionpod

> Detailed comparison between Birdeye and OpinionPod. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | OpinionPod |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 702 | 23 |
| **Starting Price** | - | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### OpinionPod

\-

## Key features

### Birdeye

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customizable Branding
- Dashboard Software
- Email Reminders
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Sentiment Analysis
- Visual Analytics
- Website Integration
- Widgets

### OpinionPod

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customizable Branding
- Dashboard Software
- Email Reminders
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Sentiment Analysis
- Visual Analytics
- Website Integration
- Widgets

## Links

- [View Birdeye Profile](https://www.capterra.co.il/software/152997/birdeye)
- [View OpinionPod Profile](https://www.capterra.co.il/software/187820/opinionpod)
- [View Original Comparison](https://www.capterra.co.il/compare/152997/187820/birdeye/vs/opinionpod)

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