---
description: Compare Birdeye vs SoTellUs and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Birdeye vs SoTellUs - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Birdeye \<span\>vs\</span\> SoTellUs](https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus)

# Compare Birdeye vs SoTellUs

Canonical: https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus

> Detailed comparison between Birdeye and SoTellUs. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Birdeye | SoTellUs |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 704 | 73 |
| **Starting Price** | - | US$0.01 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### SoTellUs

Any business looking to build and market their online reviews and reputation. We also have a referral system built in to help companies grow by making it easy to get more referrals.

## Key features

### Birdeye

- API
- Activity Dashboard
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Dashboard Software
- Email Reminders
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Ratings/Reviews
- Real-Time Data
- Reminders
- Response Management
- Review Monitoring
- Review Request
- Social Sharing
- Support Ticket Management
- Widgets

### SoTellUs

- API
- Activity Dashboard
- Customizable Branding
- Dashboard Software
- Email Reminders
- Monitoring
- Ratings/Reviews
- Reminders
- Response Management
- Review Monitoring
- Review Request
- Social Sharing
- Widgets

## Links

- [View Birdeye Profile](https://www.capterra.co.il/software/152997/birdeye)
- [View SoTellUs Profile](https://www.capterra.co.il/software/177681/sotellus)
- [View Original Comparison](https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Birdeye vs SoTellUs - Capterra Israel 2026","description":"Compare Birdeye vs SoTellUs and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus","about":[{"@id":"https://www.capterra.co.il/software/152997/birdeye#software"},{"@id":"https://www.capterra.co.il/software/177681/sotellus#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"Birdeye","description":"Birdeye is an AI-based customer experience platform that helps teams automate and enhance online interactions. The system features a 24/7 AI chatbot that engages website visitors, answers questions, books appointments, and captures leads when teams are unavailable. The chatbot delivers personalized, human-like responses through natural language processing capabilities.\n\nBirdeye includes a Smart Inbox that consolidates web chat conversations into a single dashboard, allowing for efficient management and consistent messaging with customizable templates and auto-replies. The platform smoothly transitions conversations from AI to live agents for complex inquiries. Birdeye integrates with various applications and partners with Google to manage reviews, listings, and social media posts. Through its combination of conversational AI, smart inbox tools, and integration capabilities, Birdeye creates a comprehensive solution for online customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.capterra.co.il/software/152997/birdeye","@id":"https://www.capterra.co.il/software/152997/birdeye#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":704},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"SoTellUs","description":"Not only will SoTellUs easily get you reviews on 100's of sites like Google, Facebook, and Yelp but we are the only video review system on the planet. Your customers can give you powerful video reviews in just seconds that are then automatically marketed to the word with our patent pending technology! Using our proprietary app you can collect Video, Audio, or Written reviews from your customers in seconds when they are the happiest with your service. Our customers love how easy and quick it is.","url":"https://www.capterra.co.il/software/177681/sotellus","@id":"https://www.capterra.co.il/software/177681/sotellus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":73},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Birdeye vs SoTellUs","position":3,"item":"https://www.capterra.co.il/compare/152997/177681/birdeye/vs/sotellus","@type":"ListItem"}]}]}
</script>