XM for Customer Experience vs Ovation

US$1,500.00/year

US$99.00/month

• Ease of Use

  4.4 (250)

• Features & Functionality

  4.5 (250)

• Customer Service

  4.7 (250)

• Value for Money

  4.5 (250)

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• Ease of Use

  4.9 (18)

• Features & Functionality

  4.8 (18)

• Customer Service

  5.0 (18)

• Value for Money

  4.7 (18)

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Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale. Businesses of all sizes and industries looking to deliver unrivaled customer experience

Designed for any restaurant that cares about online reviews, operations/customer experience, and driving revenue through text marketing.

• AI/Machine Learning
• API
• Customizable Reports
• Engagement Tracking
• Mobile Survey
• Real-Time Data
• Reminders
• Social Media Monitoring Software
• Survey/Poll Management
• Surveys & Feedback

See all features

• AI/Machine Learning
• API
• Customizable Reports
• Engagement Tracking
• Mobile Survey
• Real-Time Data
• Reminders
• Social Media Monitoring Software
• Survey/Poll Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat