17 years helping Israeli businesses
choose better software

ServiceNow vs Zendesk Suite

US$100.00/month
US$55.00/month

Overall

4.5 (267)
ITSM space. This includes growing organizations of all sizes, in any industry.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • API
  • Asset Tracking Software
  • Capacity Management
  • Configurable Workflow
  • Contract/License Management
  • Knowledge Management Software
  • Real-Time Chat
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Asset Tracking Software
  • Capacity Management
  • Configurable Workflow
  • Contract/License Management
  • Knowledge Management Software
  • Real-Time Chat
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat