INSIDE vs Ideta

US$120.00/month

€29.00/month

• Ease of Use

  4.5 (41)

• Features & Functionality

  4.4 (41)

• Customer Service

  4.5 (41)

• Value for Money

  4.5 (41)

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• Ease of Use

  4.5 (53)

• Features & Functionality

  4.7 (53)

• Customer Service

  4.9 (53)

• Value for Money

  4.8 (53)

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Luxury fashion, beauty, jewellery, government, utilities and telecoms, automotive, hospitality and travel, financial institutions, universities, electronics, and any organization who prioritizes CX.

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

• AI/Machine Learning
• API
• Canned Responses
• Code-free Development
• File Sharing Software
• Multi-Channel Communication
• Natural Language Processing
• Social Media Integration
• Transcripts/Chat History
• Transfers/Routing

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• AI/Machine Learning
• API
• Canned Responses
• Code-free Development
• File Sharing Software
• Multi-Channel Communication
• Natural Language Processing
• Social Media Integration
• Transcripts/Chat History
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat