---
description: Compare SapphireIMS vs Iru and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SapphireIMS vs Iru - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [SapphireIMS \<span\>vs\</span\> Iru](https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru)

# Compare SapphireIMS vs Iru

Canonical: https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru

> Detailed comparison between SapphireIMS and Iru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SapphireIMS | Iru |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 65 | 480 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### SapphireIMS

Small, Mid \&amp; Large enterprises who needed comprehensive ITSM/ITOM solution with flexibility to build on top of these solutions. Our platforms are AI-powered and helps in building Agentic AI solutions.

### Iru

Iru is created for IT \&amp; security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

## Key features

### SapphireIMS

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Compliance Management
- Compliance Tracking
- Configuration Management
- IT Asset Management Software
- Inventory Management Software
- Maintenance Management Software
- Mobile Access
- Monitoring
- Procurement Management
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations

### Iru

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Automatic User/Device Recognition
- Compliance Management
- Compliance Tracking
- Configuration Management
- IT Asset Management Software
- Inventory Management Software
- Maintenance Management Software
- Mobile Access
- Monitoring
- Procurement Management
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations

## Links

- [View SapphireIMS Profile](https://www.capterra.co.il/software/148203/sapphireims)
- [View Iru Profile](https://www.capterra.co.il/software/181954/Iru)
- [View Original Comparison](https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SapphireIMS vs Iru - Capterra Israel 2026","description":"Compare SapphireIMS vs Iru and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru","about":[{"@id":"https://www.capterra.co.il/software/148203/sapphireims#software"},{"@id":"https://www.capterra.co.il/software/181954/Iru#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"SapphireIMS","description":"SapphireIMS is a unified, AI-powered platform designed to elevate both employee and customer experiences. By harnessing the power of Agentic AI, SapphireIMS streamlines IT operations, automates workflows, and enhances overall enterprise efficiency.\n\nBuilt from the ground up, SapphireIMS seamlessly integrates IT Service Management (ITSM) and IT Operations Management (ITOM), enabling AI-driven automation across enterprise applications. This empowers organizations to deliver superior experiences while accelerating their digital transformation journey.\n\nSapphireIMS also offers low code business orchestration workflow automation platform that helps in building and integrating applications on top of the ITSM/ITOM platforms effortlessly.\n\nWith hundreds of active customers and round-the-clock support, SapphireIMS is a trusted partner for mid-market and enterprise businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f8c24b4b-c983-4ee6-8607-062a09f17504.png","url":"https://www.capterra.co.il/software/148203/sapphireims","@id":"https://www.capterra.co.il/software/148203/sapphireims#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":65},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Iru","description":"Iru is the AI-powered IT &amp; security platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity &amp; access, endpoint security &amp; management, and compliance automation—collapsing the stack and giving IT &amp; security time and control back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b195d1ab-1d6e-4bbe-93be-0c44937a7c2f.png","url":"https://www.capterra.co.il/software/181954/Iru","@id":"https://www.capterra.co.il/software/181954/Iru#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":480},"operatingSystem":"Cloud, Apple, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Software","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"SapphireIMS vs Iru","position":3,"item":"https://www.capterra.co.il/compare/148203/181954/sapphireims/vs/Iru","@type":"ListItem"}]}]}
</script>
