---
description: Compare Phone.com vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Phone.com vs 800.com - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Phone.com \<span\>vs\</span\> 800.com](https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com)

# Compare Phone.com vs 800.com

Canonical: https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com

> Detailed comparison between Phone.com and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Phone.com | 800.com |
| **Overall rating** | 3.6/5 | 4.7/5 |
| **Total Reviews** | 71 | 330 |
| **Starting Price** | US$18.00 | US$149.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Phone.com

Phone.com serves small and midsize businesses and independent professionals who need flexible, professional communications without contracts or complexity.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### Phone.com

- API
- Alerts/Notifications
- Call Center Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Contact Management Software
- Host Controls
- IVR
- Mobile Access
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Alerts/Notifications
- Call Center Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Contact Management Software
- IVR
- Mobile Access
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

## Links

- [View Phone.com Profile](https://www.capterra.co.il/software/147610/phone-com)
- [View 800.com Profile](https://www.capterra.co.il/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Phone.com vs 800.com - Capterra Israel 2026","description":"Compare Phone.com vs 800.com and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com","about":[{"@id":"https://www.capterra.co.il/software/147610/phone-com#software"},{"@id":"https://www.capterra.co.il/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"Phone.com","description":"Phone.com is a flexible business communications platform built for small and midsize businesses and independent professionals. It helps you separate personal and business calls while presenting a polished, professional identity on every interaction. With Phone.com, you can manage calls, texts, video meetings, and voicemail from anywhere, on any device—without long-term contracts or costly upfront investments. Powerful features like call routing, custom numbers, and mobile-friendly tools make it easy to stay responsive and connected whether you’re in the office or on the go. Phone.com delivers reliable, professional communications that scale with your business as it grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3a6e8b88-a098-4e11-b812-a20335d41bc0.png","url":"https://www.capterra.co.il/software/147610/phone-com","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/147610/phone-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":3.6},"offers":{"price":"18","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.co.il/software/208208/800-com","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/208208/800-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":330,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"Phone.com vs 800.com","position":3,"item":"https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/147610/208208/phone-com/vs/800-com#breadcrumblist"}]}
</script>