---
description: Compare ISL Light vs Harmony and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ISL Light vs Harmony - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/31715/remote-monitoring-and-management-software/software) > [ISL Light \<span\>vs\</span\> Harmony](https://www.capterra.co.il/compare/146892/1086559/isl-light/vs/Harmony)

# Compare ISL Light vs Harmony

Canonical: https://www.capterra.co.il/compare/146892/1086559/isl-light/vs/Harmony

> Detailed comparison between ISL Light and Harmony. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | Harmony |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 779 | 31 |
| **Starting Price** | US$34.90 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

### Harmony

Harmony caters to IT departments, HR teams, legal teams, finance teams, security professionals, and organizations managing enterprise service operations.

## Key features

### ISL Light

- API
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Event Logs
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Performance Metrics
- Presentation Streaming
- Projections
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Video Chat
- Video Support

### Harmony

- Activity Dashboard
- Collaboration Tools
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View ISL Light Profile](https://www.capterra.co.il/software/146892/isl-light)
- [View Harmony Profile](https://www.capterra.co.il/software/1086559/Harmony)
- [View Original Comparison](https://www.capterra.co.il/compare/146892/1086559/isl-light/vs/Harmony)

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