BOSSDesk vs Trackit

US$19.00/month

• Ease of Use

  4.5 (107)

• Features & Functionality

  4.4 (107)

• Customer Service

  4.8 (107)

• Value for Money

  4.6 (107)

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• Ease of Use

  4.1 (11)

• Features & Functionality

  4.5 (11)

• Customer Service

  4.5 (11)

• Value for Money

  4.6 (11)

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BOSS helps government, education, finance , healthcare and any organization that is looking to implement modern Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .

Transit Agencies in North America including bus, rail, paratransit.

• Access Controls/Permissions
• Activity Dashboard
• Alerts/Notifications
• Audit Trail
• Customizable Forms
• Customizable Reports
• Customizable Templates
• Incident Management Software
• Task Management Software
• Workflow Management Software

See all features

• Access Controls/Permissions
• Activity Dashboard
• Alerts/Notifications
• Audit Trail
• Customizable Forms
• Customizable Reports
• Customizable Templates
• Incident Management Software
• Task Management Software
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat