---
description: Compare BOSSDesk vs Insightly Service and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BOSSDesk vs Insightly Service - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [BOSSDesk \<span\>vs\</span\> Insightly Service](https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service)

# Compare BOSSDesk vs Insightly Service

Canonical: https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service

> Detailed comparison between BOSSDesk and Insightly Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BOSSDesk | Insightly Service |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 139 | 2 |
| **Starting Price** | US$29.00 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### BOSSDesk

BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .

### Insightly Service

Organizations in any industry looking to deliver superior customer experiences. Service aligns teams around a single source of truth for customer success, support, and growth.

## Key features

### BOSSDesk

- API
- Activity Tracking
- Alerts/Escalation
- Customer Database
- Customer Portal
- Customer Support Software
- Dashboard Software
- Drag & Drop
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Notifications
- Real-Time Updates
- Self Service Portal
- Single Sign On Software
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### Insightly Service

- API
- Activity Tracking
- Alerts/Escalation
- Customer Database
- Customer Portal
- Customer Support Software
- Dashboard Software
- Drag & Drop
- Knowledge Base Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Notifications
- Real-Time Updates
- Self Service Portal
- Single Sign On Software
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Links

- [View BOSSDesk Profile](https://www.capterra.co.il/software/144825/boss-solutions)
- [View Insightly Service Profile](https://www.capterra.co.il/software/1022758/insightly-service)
- [View Original Comparison](https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare BOSSDesk vs Insightly Service - Capterra Israel 2026","description":"Compare BOSSDesk vs Insightly Service and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service","about":[{"@id":"https://www.capterra.co.il/software/144825/boss-solutions#software"},{"@id":"https://www.capterra.co.il/software/1022758/insightly-service#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service#webpage","isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"name":"BOSSDesk","description":"BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. \n\nITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDesk—a smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eed6d1e1-4cad-4113-a377-00f21551f701.png","url":"https://www.capterra.co.il/software/144825/boss-solutions","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/144825/boss-solutions#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":139},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Insightly Service","description":"Insightly Service amplifies your visibility into customer health and status.  Because it’s built natively on Insightly’s modern, unified platform, adoption is simple: User experience is the same across applications. Break down silos with a robust view of the customer. Empower your support teams to solve tickets quickly, listen with empathy, and create sales opportunities right in the application.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2cbc59af-451e-4fb0-9c9d-70fedff88512.jpeg","url":"https://www.capterra.co.il/software/1022758/insightly-service","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1022758/insightly-service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":2},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"BOSSDesk vs Insightly Service","position":3,"item":"https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/144825/1022758/boss-solutions/vs/insightly-service#breadcrumblist"}]}
</script>
