---
description: Compare Atera vs sDesk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Atera vs sDesk - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Atera \<span\>vs\</span\> sDesk](https://www.capterra.co.il/compare/144309/1021988/atera/vs/sdesk)

# Compare Atera vs sDesk

Canonical: https://www.capterra.co.il/compare/144309/1021988/atera/vs/sdesk

> Detailed comparison between Atera and sDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Atera | sDesk |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 446 | 0 |
| **Starting Price** | US$129.00 | £35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

### sDesk

IT professionals, managed IT services providers, and businesses looking to improve their IT service management operations

## Key features

### Atera

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Help Desk Management
- Incident Management Software
- Knowledge Base Management
- Multi-Channel Communication
- Prioritization
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback

### sDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Tracking Software
- Audit Trail
- Change Management Software
- Help Desk Management
- Incident Management Software
- Knowledge Base Management
- Multi-Channel Communication
- Prioritization
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback

## Links

- [View Atera Profile](https://www.capterra.co.il/software/144309/atera)
- [View sDesk Profile](https://www.capterra.co.il/software/1021988/sdesk)
- [View Original Comparison](https://www.capterra.co.il/compare/144309/1021988/atera/vs/sdesk)

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