---
description: Compare Tidio vs ProProfs Chat and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Tidio vs ProProfs Chat - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Tidio \<span\>vs\</span\> ProProfs Chat](https://www.capterra.co.il/compare/144040/212513/tidio-chat/vs/proprofs-chat)

# Compare Tidio vs ProProfs Chat

Canonical: https://www.capterra.co.il/compare/144040/212513/tidio-chat/vs/proprofs-chat

> Detailed comparison between Tidio and ProProfs Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | ProProfs Chat |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 590 | 53 |
| **Starting Price** | US$0.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

### ProProfs Chat

ProProfs Chat is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

## Key features

### Tidio

- API
- Access Controls/Permissions
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Lead Generation Software
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### ProProfs Chat

- API
- Access Controls/Permissions
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Lead Generation Software
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Tidio Profile](https://www.capterra.co.il/software/144040/tidio-chat)
- [View ProProfs Chat Profile](https://www.capterra.co.il/software/212513/proprofs-chat)
- [View Original Comparison](https://www.capterra.co.il/compare/144040/212513/tidio-chat/vs/proprofs-chat)

-----

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