---
description: Compare CallRail vs smrtPhone and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CallRail vs smrtPhone - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CallRail \<span\>vs\</span\> smrtPhone](https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone)

# Compare CallRail vs smrtPhone

Canonical: https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone

> Detailed comparison between CallRail and smrtPhone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CallRail | smrtPhone |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 173 | 67 |
| **Starting Price** | US$55.00 | US$75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CallRail

CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbound calls to grow their business.

### smrtPhone

Small and mid-market sales, service, and ops teams where conversations move work forward -real estate, insurance, home services, solar, recruiting, and healthcare that lose revenue to missed followup.

## Key features

### CallRail

- API
- Activity Tracking
- Automatic Call Distribution
- Call Disposition
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Computer Telephony Integration
- Customizable Reports
- Keyword Tracking
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics

### smrtPhone

- API
- Activity Tracking
- Automatic Call Distribution
- Call Disposition
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Computer Telephony Integration
- Customizable Reports
- Keyword Tracking
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics

## Links

- [View CallRail Profile](https://www.capterra.co.il/software/141829/callrail)
- [View smrtPhone Profile](https://www.capterra.co.il/software/1032805/smrtphone)
- [View Original Comparison](https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CallRail vs smrtPhone - Capterra Israel 2026","description":"Compare CallRail vs smrtPhone and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone","about":[{"@id":"https://www.capterra.co.il/software/141829/callrail#software"},{"@id":"https://www.capterra.co.il/software/1032805/smrtphone#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"CallRail","description":"CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 225,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/62762ca0-e691-4764-9b60-f7252fbb00f3.png","url":"https://www.capterra.co.il/software/141829/callrail","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/141829/callrail#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":173,"ratingValue":4.5},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"smrtPhone","description":"smrtPhone is an Agentic Conversation Platform. It's where people and AI share conversations and move work forward — instead of resetting every time.\n\nMost businesses lose deals because conversations break. Calls go unanswered. Follow-ups slip. Context disappears between handoffs. smrtPhone fixes that.\n\nsmrtAgents are AI workers you hire into real roles — not bots you configure. They handle inbound and outbound calls, follow up on missed conversations, qualify leads, and hand off to your team with full context. They remember every prior interaction. No resets. No gaps.\n\nYour CRM becomes shared memory — the place where conversations turn into action. smrtPhone carries every call, text, and voicemail forward so humans and AI agents operate from the same source of truth.\n\nBuilt on eight years of production-grade telecommunications infrastructure. Trusted at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83e80448-3963-40b4-a7dd-c333afd03624.png","url":"https://www.capterra.co.il/software/1032805/smrtphone","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1032805/smrtphone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":67,"ratingValue":4.7},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"CallRail vs smrtPhone","position":3,"item":"https://www.capterra.co.il/compare/141829/1032805/callrail/vs/smrtphone","@type":"ListItem"}]}]}
</script>