JIRA Service Management vs Dynamics 365

US$19.04/month

• Ease of Use

  4.2 (689)

• Features & Functionality

  4.5 (689)

• Customer Service

  4.3 (689)

• Value for Money

  4.3 (689)

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• Ease of Use

  4.1 (5,773)

• Features & Functionality

  4.3 (5,773)

• Customer Service

  4.2 (5,773)

• Value for Money

  4.1 (5,773)

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High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

• Activity Tracking
• Inventory Management Software
• Knowledge Management Software
• Multi-Channel Communication
• Performance Metrics
• Status Tracking
• Supplier Management
• Support Ticket Management
• Task Management Software
• Workflow Management Software

See all features

• Activity Tracking
• Inventory Management Software
• Knowledge Management Software
• Multi-Channel Communication
• Performance Metrics
• Status Tracking
• Supplier Management
• Support Ticket Management
• Task Management Software
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• Live Online
• Webinars
• Documentation
• Videos

• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat