---
description: Compare SparkTG VCC vs 3CX and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SparkTG VCC vs 3CX - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [SparkTG VCC \<span\>vs\</span\> 3CX](https://www.capterra.co.il/compare/137672/158704/ivr/vs/3cx)

# Compare SparkTG VCC vs 3CX

Canonical: https://www.capterra.co.il/compare/137672/158704/ivr/vs/3cx

> Detailed comparison between SparkTG VCC and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SparkTG VCC | 3CX |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 42 | 465 |
| **Starting Price** | US$5.00 | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SparkTG VCC

Indian SMBs and enterprises needing cloud telephony, IVR software, or call center software. Best fit: healthcare, BFSI, e-commerce, real estate, and education teams replacing legacy PBX or on-premise

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### SparkTG VCC

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording
- Surveys & Feedback

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording
- Surveys & Feedback

## Links

- [View SparkTG VCC Profile](https://www.capterra.co.il/software/137672/ivr)
- [View 3CX Profile](https://www.capterra.co.il/software/158704/3cx)
- [View Original Comparison](https://www.capterra.co.il/compare/137672/158704/ivr/vs/3cx)

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