---
description: Compare Exelysis Contact Center vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Exelysis Contact Center vs Zendesk Suite - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Exelysis Contact Center \<span\>vs\</span\> Zendesk Suite](https://www.capterra.co.il/compare/137080/164283/exelysis-contact-center/vs/zendesk)

# Compare Exelysis Contact Center vs Zendesk Suite

Canonical: https://www.capterra.co.il/compare/137080/164283/exelysis-contact-center/vs/zendesk

> Detailed comparison between Exelysis Contact Center and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Zendesk Suite |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 26 | 4072 |
| **Starting Price** | €50.00 | US$39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Exelysis Contact Center

Call centers, Customer Care, Telemarketing, Telephony Integration at any industry. Banks, Telecom, Hospitality, Health, Insurance, Government, Food \&amp; Beverage and more.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### Exelysis Contact Center

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- On-Demand Recording
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

### Zendesk Suite

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Tracking Software
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- On-Demand Recording
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

## Links

- [View Exelysis Contact Center Profile](https://www.capterra.co.il/software/137080/exelysis-contact-center)
- [View Zendesk Suite Profile](https://www.capterra.co.il/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.co.il/compare/137080/164283/exelysis-contact-center/vs/zendesk)

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