---
description: Compare Exelysis Contact Center vs Amazon Connect and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Exelysis Contact Center vs Amazon Connect - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Exelysis Contact Center \<span\>vs\</span\> Amazon Connect](https://www.capterra.co.il/compare/137080/1017140/exelysis-contact-center/vs/amazon-connect)

# Compare Exelysis Contact Center vs Amazon Connect

Canonical: https://www.capterra.co.il/compare/137080/1017140/exelysis-contact-center/vs/amazon-connect

> Detailed comparison between Exelysis Contact Center and Amazon Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Amazon Connect |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 26 | 92 |
| **Starting Price** | €50.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Exelysis Contact Center

Call centers, Customer Care, Telemarketing, Telephony Integration at any industry. Banks, Telecom, Hospitality, Health, Insurance, Government, Food \&amp; Beverage and more.

### Amazon Connect

Contact centers, customer service departments, call centers, and customer support operations.

## Key features

### Exelysis Contact Center

- API
- Activity Tracking
- Automatic Call Distribution
- Call Center Management
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Computer Telephony Integration
- IVR
- Monitoring
- Outbound Call Center
- Predictive Dialer Software
- Real-Time Monitoring
- Reporting/Analytics
- Third-Party Integrations
- Voice Mail

### Amazon Connect

- API
- Activity Tracking
- Automatic Call Distribution
- Call Center Management
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Caller ID
- Campaign Management Software
- IVR
- Monitoring
- Natural Language Processing
- Outbound Call Center
- Predictive Dialer Software
- Real-Time Monitoring
- Reporting/Analytics
- Third-Party Integrations
- Voice Mail

## Links

- [View Exelysis Contact Center Profile](https://www.capterra.co.il/software/137080/exelysis-contact-center)
- [View Amazon Connect Profile](https://www.capterra.co.il/software/1017140/amazon-connect)
- [View Original Comparison](https://www.capterra.co.il/compare/137080/1017140/exelysis-contact-center/vs/amazon-connect)

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