VICIdial vs Call Logic

US$400.00/month

US$79.99/month

• Ease of Use

  4.4 (262)

• Features & Functionality

  4.7 (262)

• Customer Service

  4.6 (262)

• Value for Money

  4.8 (262)

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• Ease of Use

  4.5 (34)

• Features & Functionality

  4.4 (34)

• Customer Service

  4.8 (34)

• Value for Money

  4.5 (34)

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Any company wanting a contact center solution without vendor lock-in.

Any company that is looking to make more phone calls in less time. Insurance agents, mortgage brokers, real estate agents, financial advisors, home services, recruiting, and more.

• Activity Tracking
• Archiving & Retention
• Auto-Dialer
• Automatic Call Distribution
• Call Recording Software
• Call Scripting
• Call Tracking Software
• Performance Management
• Real-Time Data
• Real-Time Reporting

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• Activity Tracking
• Archiving & Retention
• Auto-Dialer
• Automatic Call Distribution
• Call Recording Software
• Call Scripting
• Call Tracking Software
• Performance Management
• Real-Time Data
• Real-Time Reporting

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat