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Intercom vs SupportHero
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$39.00/month
US$49.00/month
Overall
4.5
(1,095)
Overall
4.7
(31)
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...
- API
- Access Controls/Permissions
- Activity Tracking
- Catalog Management
- Knowledge Base Management
- Reporting & Statistics
- SSL Security
- Single Sign On Software
- Surveys & Feedback
- Tagging
- API
- Access Controls/Permissions
- Activity Tracking
- Catalog Management
- Knowledge Base Management
- Reporting & Statistics
- SSL Security
- Single Sign On Software
- Surveys & Feedback
- Tagging
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat