17 years helping Israeli businesses
choose better software
Cayzu vs Supportbench
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$4.00/month
US$32.00/month
Ratings
Best for
From start-ups to Enterprise companies, non-profits and educational institutions over 20,000 customers trust Cayzu Help Desk with their customer support and ticketing system needs.
Designed for those with high value, noisy customers that need help in making those interactions as easy as possible using AI as a tool rather than a gimmick. Exceling in the B2B & manufacturing.
Features
- Automated Routing
- Customizable Branding
- Email Templates
- Employee Management
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
- Automated Routing
- Customizable Branding
- Email Templates
- Employee Management
- Help Desk Management
- Knowledge Base Management
- Real-Time Data
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
